Emotional intelligence (EQ) is the ability to recognize, regulate, understand, and perceive emotions—both in yourself and in others. What’s more, it offers practical ways to strengthen empathy and trust among team members and resolve conflicts more constructively. (EI) abilities are crucial to your success in the workplace. Your emotional intelligence can be developed over time and is more reliable than IQ in determining success in your field.
These courses will provide an understanding of what EI is, and the role of emotional intelligence in workplace activities, conflict and stress management, influence, engagement, and teamwork. You will learn some best practices and strategies to become aware of your emotions and use that awareness to better manage your behavior.
This Course Pack series contains three online courses:
EI is a positive force that can have significant impact on you, your team, and your organization. In this course, you’ll learn what EI is and how it drives personal excellence in the workplace. You will learn some best practices and strategies to become aware of your emotions and use that awareness to manage your behavior.
Duration: 22-minutes
This course provides an understanding of why emotionally intelligent leadership is important. It also provides practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
Duration: 24-minutes
Emotional intelligence in the workplace is everyone’s responsibility. In this course, you’ll learn about the role of emotional intelligence in workplace activities, conflict and stress management, influence and engagement, and teamwork.
Duration: 26-minutes
Note: If you get a recharge notice, search “Ben Hudnall Skillsoft Subscription” and launch the short recharge course. This will unlock Skillsoft courses for the remainder of the year. If you have any issues accessing courses, contact bhmt@kp.org.