Emotional intelligence affects us all, whether we’re working in collaboration with others or individually. What’s more, it offers practical ways to strengthen empathy and trust among team members and resolve conflicts more constructively.
The Introduction to Emotional Intelligence Course Pack provides an excellent overview of what emotional intelligence is and how utilizing it in the workplace can play a large part in your career success.
Gain the emotional intelligence skills you need to work better together.
This Course Pack series contains three online courses:
Leveraging EI gives us the ability to influence, persuade, and connect with others. This course helps you to respond to emotions in constructive ways and overcome the challenges you face at work.
Emotional intelligence in the workplace is everyone’s responsibility. In this course, you’ll learn about the role of emotional intelligence in workplace activities, conflict and stress management, influence and engagement, and teamwork.
Dealing with difficult people requires that you first learn how to manage yourself with them. In this course, you’ll learn how to build the skills needed to help make your interactions with others more productive.
Note: If you get a recharge notice, search “Ben Hudnall Skillsoft Subscription” and launch the short recharge course. This will unlock Skillsoft courses for the remainder of the year. If you have any issues accessing courses, contact firstname.lastname@example.org.