Client Services Team
Your career growth and learning support team
Your Client Services Team is committed to helping you achieve your career and learning goals. Their insight and experience will help you develop a customized plan that supports every phase of your career journey. But they can’t do it without you. Your active participation is essential to your success.
Here are some tips on how to reach your career goals and maximize your education benefits:
- Stay connected with your Client Services team—reach out regularly for support and guidance throughout your career and education journey.
- Log in to your MyBHMT account often to check your progress and stay informed.
- Take charge of your career journey to ensure your choice aligns with your personal and professional goals.
- Keep up with your eligibility and program requirements to make the most of your BHMT benefits.
Your Career Development Coach is here to help you build a career path that fits your goals—whether you’re just starting out, looking for new challenges, or ready for a change. They will help you:
- Discover your strengths, interests, and career options.
- Create a career plan and explore the education paths—like degrees or majors—that support your goals.
- Check your readiness to learn and prepare for how education may fit into your work, home, and life.
- Connect you with your Academic Success Coach to explore BHMT educational programs.
- Offer ongoing support with goal setting, career planning, and job search skills.
Once you’ve chosen your career path, your Academic Success Coach will help you set the education goals to get there. They’ll help you with:
- Choosing the right schools, programs, and courses that match your career goals.
- Helping you through the BHMT application process for programs like RN to BSN, Degrees, and Wage Replacement.
- Getting you ready to succeed with learning readiness coaching before you start school.
- Providing ongoing support and goal setting throughout your program.
- Helping you understand and maintain BHMT eligibility, including creating a Learning Resource Plan for Wage Replacement.
- Connecting you with a school advisor at the school you choose.
Program Specialists (PS) work with BHMT, our school partners and skill building vendors to help your BHMT programs run smoothly. They make sure both BHMT and our partners follow the rules in their agreement. If you have problems with applying, logging in, or payments, your PS will work with the school or vendor to fix them.
Contact bhmt@kp.org
Your regional Outreach Specialist is often the first person to answer questions about BHMT. They share information about BHMT programs and resources with eligible employees, managers, departments, and KP committees in your area. Each region has a dedicated Outreach Specialist who helps make sure you know what’s available and how to get started.
Your Client Services Representative (CSR) is here to support you with basic questions about BHMT programs and applications. If your needs require more in-depth help, they’ll connect you with the right member of your BHMT Client Services Team to provide the best solution.
Contact bhmt@kp.org
