BEN U SKILLS
IT/Soft Skills
Skillsoft Course
COURSE NAME
Interpersonal Communication: Communicating Assertively
DESCRIPTION
** This Skillsoft course is rated for EVERYONE use ** Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into a more straightforward and more effective communication style. You'll learn about the benefits of assertive behavior and how to distinguish it from passive, aggressive, or passive-aggressive behavior. You'll also learn about the requirements for assertive communication, such as being honest and straightforward, being respectful of others' needs and feelings, and using assertive body language and tone. Finally, you'll learn about how to increase the power of your assertive communication when your first attempts don't get the results you intended. Materials designed to support blended learning activit
DURATION
60 minutes
Once you click on Register, you will need to sign in using your NUID and EEID at KP Learn, then you will begin your course.