

Kaiser Permanente has identified Digital Fluency, Consumer Focus, Performance Improvement, and Collaboration as skills that will become essential as new care models, technology, and other trends change the healthcare landscape.
KP’s Critical Skills online and self-paced course is a great place to build awareness about each skill and identify where you can learn more. Earn a certificate for each of the 4 course parts you complete, and the Champion digital badge for completing the entire course.
Embrace Technology. Technology enables access to healthcare anywhere. Become familiar with new digital devices and adapt to new technologies at work to improve patient access, communication, and outcomes.
Length: 2 hours
Put Consumers First. Provide great care and service to every member every time by growing skills in listening, empathy, and cultural competency.
Length: 3 to 5 hours
Make It Better. Constantly evaluate and improve operations. Find ways to increase quality and save time and money, then share evidence-based practices.
Length: 2 hours
Work Together. Develop skills to build and manage teams, communicate across diverse perspectives, and negotiate through conflict. Solve problems together, respect others, and drive continuous learning.
Length: 2 hours
Need help with registration? contact: support@realizeitlearning.com