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Digital Fluency

BEN U SKILLS Critical Skills
Digital Fluency course

Our commitment to provide healthcare access ANYWHERE and the fast pace of technical innovation will continue to create new learning challenges for all healthcare workers – whether we work in a clinic, hospital, office or in the field.


Being Digitally Fluent means being comfortable working in a digital environment. It means adapting to and embracing new technologies and knowing where to go for help when you need it. To be digitally fluent as an organization we must have a common language to understand basic concepts in technology.


Digital fluency is important because technology is more and more embedded in the way we provide care to our members. At KP we need to enhance these critical skills so that when change happens we are ready and able to change with it


The Digital Fluency course


This online course is organized into four (4) modules:


Module 1: Consumer Engagement and Communication
Module 2: Using Digital Devices to Support Care Anywhere
Module 3: Power of Data
Module 4: Digital Tools for Career Development and Resilience


The Digital Fluency course features:

  • Adaptive learning platform that guides a personal learning path
  • Self-paced online interactive learning experience
  • Variety of learning modalities to suit your learning style preferences


Course Length:

  • This online course should take from 4 to 6 hours to complete
  • Once you register and activate the course, you have 30 days in which to complete the course.


By participating in this course, you will:

  • Get an early start on learning about the role of digital technology in healthcare
  • Learn how Kaiser is using digital technology to help our members and patients
  • Become aware of learning resources available to you now to hone your digital fluency skills
  • Help continuously improve the Digital Fluency course with your feedback
  • Receive a Certificate of Completion

Working on developing your Critical Skills? Download this helpful planner to stay on track.

The Digital Fluency course is sponsored by KP National Workforce Planning and Development, Ben Hudnall Memorial Trust and SEIU UHW-West & Joint Employer Education Fund, in partnership with Colorado Technical University.


“Together we can move health care — and Kaiser Permanente — into the future, and we can leverage our great people using technology to continue setting the bar on quality and service.”

– Bernard J. Tyson, Chairman and CEO of Kaiser Foundation Health Plan, Inc. and Hospitals


Who Should Enroll?

Digital Fluency course is available to all of our BHMT Participants. No matter what your comfort zone with using technology, this course is for anyone who wants to boost their digital fluency skills. NO-COST to you!



How Do I Register?
  1. Click the ‘Register’ button below.
  2. Complete the form fields with your Name, NUID and Employee ID.
  3. You will receive an email immediately from RealizeIT with the Digital Fluency course link.
  4. IMPORTANT! ACTIVATE the course link within 24 hours (note: You will have 30 days from activation to complete the course)


Need help with registration? contact:






  • You must be a KP Union Alliance or Coalition Employee with “active” KP employment status.
  • You must have completed your probationary period.
  • You must be a benefited employee typically working 20 or more hours per week.
  • Open to all regions.

  • Possess anywhere in a range of computer skills from very basic to more advanced skills. .

  • Participants need access to a computer with internet – you can also take this course on a laptop and Smartphone.
  • If you don’t have access to a reliable computer, we can lend you one! Learn more.


Explore Critical Skills – Digital Fluency learning resources


Many of our BHMT offerings as well as KP resources support learning Critical Skills!


You can find guidance to the Digital Fluency learning resources on the Critical Skills – Digital Fluency webpage. We think you’ll find ample opportunities to sharpen your skills in support of your own development and career mobility. Create a personal learning plan that is right for you!


Browse the collection of courses that can boost your Digital Fluency skills in these learning tracks:

  • Prep Courses: New to digital fluency? Increase your confidence with these foundation courses.
  • Communication & Collaboration using Digital Tools.
  • Computer Skills.
  • Mobile Devices.
  • Working with Data.
  • Critical Thinking.
  • Career Development and Resilience.
Student Agreement

This program and participation is governed by the terms of the BHMT Student Agreement. Please take a few moments to familiarize yourself with the student agreement; by registering and participating in this program you are agreeing to comply with it.